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Would you like to really know how to empower employees to take greater charge over their careers? To teach employees how to take more responsibility for their performance appraisals? To delegate work to employees? You'll get clear direction in Quality Leadership - a practical manual that addresses today's need for quality performance and gives techniques for handling a wide array of employee problems. This how-to-do-it resource for new and future leaders explains basic leadership tasks in a simple, step-by-step manner. It is full of practical advice - not theories - and outlines clear standard
Leadership. --- Quality leadership. --- Total quality management. --- Leadership
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Stop thinking about profits and start thinking about how to create better experiences. Lead With Your Heart is about changing the way you do business. It introduces a business model that will result in growth, revenues and profits and a better world in which to do business, work and live. It is written to inspire executives, managers and entrepreneurs to invest in this way of doing business and make it the first step to changing the world we live in. Learn how to meet and exceed other people's wants, needs. Discover how to put people first - not profits - to create happiness and deliver produc
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Leadership. --- Organizational change. --- Changement organisationnel --- Leadership --- Organizational change
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Why do some companies continue to be successful while others experience difficulties and even failure? In Leading Strategic Change, Eric Flamholtz and Yvonne Randle demonstrate that the key to long-term organizational success is the ability to adapt to and manage different types of change. Drawing on over 30 years' consultancy experience within major firms, they combine theoretical and practical models of organizational change, together with a new theory of leadership, to build a framework for understanding, planning, and leading change. The scope and value of this framework is then shown in relation to nine real-world case studies, ranging from relatively small companies (IndyMac Bank, Infogix) to large multinationals (Starbucks, Westfield). The focus throughout is to provide practical guidance to those concerned with managing and leading change in organizations. This book is an excellent guide to the many lessons to be learned about successful organizational change.
Organizational change --- Leadership --- Business, Economy and Management --- Business Management
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Are leaders morally special? Is there something ethically distinctive about the relationship between leaders and followers? Should leaders do whatever it takes to achieve group goals? Leadership Ethics uses moral theory, as well as empirical research in psychology, to evaluate the reasons everyday leaders give to justify breaking the rules. Written for people without a background in philosophy, it introduces readers to the moral theories that are relevant to leadership ethics: relativism, amoralism, egoism, virtue ethics, social contract theory, situation ethics, communitarianism, and cosmopolitan theories such as utilitarianism and transformational leadership. Unlike many introductory texts, the book does more than simply acquaint readers with different approaches to leadership ethics. It defends the Kantian view that everyday leaders are not justified in breaking the moral rules.
Leadership --- Moral and ethical aspects. --- Arts and Humanities --- Philosophy
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Education, Higher --- Educational leadership --- College administrators --- Administration. --- In-service training
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Management. --- Leadership. --- Management --- Leadership --- Business & Economics --- Management Styles & Communication --- Administration --- Ability --- Command of troops --- Followership --- Industrial relations --- Organization
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The constant threat of crises such as disasters, riots and terrorist attacks poses a frightening challenge to Western societies and governments. While the causes and dynamics of these events have been widely studied, we know little about what happens following their containment and the restoration of stability. This volume explores 'post-crisis politics,' examining how crises give birth to longer term dynamic processes of accountability and learning which are characterised by official investigations, blame games, political manoeuvring, media scrutiny and crisis exploitation. Drawing from a wide range of contemporary crises, including Hurricane Katrina, 9/11, the Madrid train bombings, the Walkerton water contamination, Space Shuttles Challenger and Columbia and the Boxing Day Asian tsunami, this is a ground-breaking volume which addresses the longer term impact of crisis-induced politics. Competing pressures for stability and change mean that policies, institutions and leaders may occasionally be uprooted, but often survive largely intact.
Internal politics --- Crisis management in government. --- Political leadership. --- Leadership --- Government crisis management --- Public administration --- Social Sciences --- Political Science
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#SBIB:324H41 --- 316.46 --- 316.46 Gezag. Leiderschap. Macht --- Gezag. Leiderschap. Macht --- Politieke structuren: elite --- Civic leaders --- Civic leaders. --- Community leadership. --- Community leaders --- Leaders, Civic --- Community leadership --- Leadership --- Political leadership --- Ability --- Command of troops --- Followership --- Community life --- Community power --- Social reformers --- Leadership. --- Political leadership.
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